INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, of course, you will receive the same product as shown in the picture with the same specifications.
How can I return an item?
You can request a product return through our WhatsApp contact numbers. Our representative will collect the return shipment after reviewing its condition to ensure it meets our return policy requirements.
Will you restock items indicated as “out of stock?”
Models are restocked if they achieve the required sales or based on the year's trends.
Where can I ship my order?
We deliver to all governorates of Egypt. In Cairo, delivery is within 24 hours, and outside Cairo, it takes up to 48 hours right to your doorstep.
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